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Our Services
Infrastructure Support
Is your IT infrastructure becoming too much to handle on your own? Our support specialists are ready to take the reins and show you what we can do! Our support methodology focuses on ongoing performance improvements and optimisations in order to ensure that your existing systems are contributing to the growth of the organisation and living up to their true potential! Our combination of ongoing testing, diligent infrastructure analyses and proactive and reactive maintenance ensures that our clients’ systems are set up optimally and will stay highly productive for years to come.
Managed Service For Every Need
Regardless of whether your business is looking to augment the capacity of its teams with new skills or requires full-service maintenance support as part of a complete IT service package, we can help! We specialise at working cooperatively in order to ensure that all of our clients’ resources, teams and systems are working productively and efficiently to the benefit of the business as a whole. From the smallest performance optimisations to the meticulous configuration of an entire system, our infrastructure support services offer you everything you need to achieve unprecedented performance.
Configuration Management
The IT industry is one of the most dynamic fields around, with new evolutions and innovations shaking up the way that businesses operate on a yearly basis. That means that maintaining infrastructure performance requires that businesses anticipate—and account for—changes being made. At IT Pay, we offer the configuration management services that our clients need to master dynamic growth and accelerate transformation with minimal downtime, fewer complications and complete peace of mind!
Our Forward-Thinking Approach
Our configuration management services apply a forward-thinking, proactive approach that considers all of your core business needs, the state of your infrastructure, the components that may need to be replaced and the prospect of looming technological developments in order to define a change schedule and create change management processes that ensure seamless IT development and transformation.
Transaction Monitoring
When it comes to your online payments, it’s critical that your business is leveraging care and caution to ensure that you’re not subject to theft or fraud. At IT Pay, we believe that the best defense against crime is diligent, around-the-clock monitoring! That’s why we offer the AI-driven monitoring solutions that help detect transaction volume, recurrences, patterns and more in order to develop a strong baseline framework for what your business typically experiences when it comes to their transactions. From there, our solutions can facilitate large-scale monitoring that keeps you safe and secure. With the ability and confidence to flag abnormalities to facilitate further review, map transaction patterns to identify suspicious behaviour from individual accounts, and aggregate insights with external analytics platforms, our solutions reduce your vulnerabilities, limit your exposure and give you the confidence of knowing that your payments are in good hands.
Process Transactions In Complete Confidence:
- Track customer transactions for complete transparency
- Reduce exposure to various types of payment fraud
- Spot and investigate suspicious transactions instantly
- Monitor transactions as they occur, in real time
- Bolster payment security for increased customer confidence
- Assess the risk level of individual customers and clients
Fraud Screening
Building your business safely and securely requires you to know your customers, their intentions, and the potential risk that they pose to your organisation. IT Pay offers our clients complete fraud screening solutions that empowers them with the ability to screen potential new clients and customers for primary fraud indicators in order to better assess the individual risk level of each customer. Our solutions can help your business combat various types of fraud, including credit card, identity theft, and chargeback fraud.
Our Solutions Empower You With Knowledge
Whether your business has already been impacted by fraud or is looking to get off on the right foot and secure its operations from the get-go, our solutions are designed to inspire trust and confidence. We’ll help you identify high-risk activities, suspicious customer profiles and more in order to ensure that your business is secured against the activities of suspicious individuals and clients.
